Frequently Asked Questions
Colours
How do I order a colour brochure?
Send us an email with your address and we will be happy to send out our Traditional 32 historical Colours chart free of charge.
- Now Available – hand painted colour charts which depict the actual paint, 100% acrylic. You can buy them each for $6 dollars. This ensures colour accuracy. Or order all 4 hand painted colour charts for only $20 and receive a $10 credit off of your next order.
- Hand Painted Colour Collections now available: Craftsman Collection, Early Victorian Collection, Georgian Collection as well as a Gothic and Italianate Collection.
How many colours do you have?
We are always expanding our colour lines, we are currently over 100 signature historical colours, however the possibilities are endless.
What colour collections do you have?
All of these can be seen in the our colours section of the website or ordered by mail as the colours on computer screens can be inaccurate.
I’m hesitant about the colour, do you have a sample size?
We offer colours sample size cans in our 100% Acrylic Latex for $8.99. This will paint out 25sq ft surface to ensure that the colour you have chosen look good with the lighting in your house as colour will change from surface to surface, as well as lighting present. Perhaps a hand-painted colour chat would suffice.
I have a colour I would like you to match, can you do this?
Yes indeed, we pride ourselves in our highest quality products and understand that we may not have the exact colour you are looking for. Please mail us in a sample of the colour in which you would like, and we would be happy to match if for you for a small fee of $10. This is a one time fee per colour, we keep your custom colour on file so you will never have to pay to colour match the same colour again.
Ordering
How can I place my order?
Download the PDF order form found on the Order Here page, fill in your information and fax it to 416-504-9984. Be sure to add your correct delivery address, as well as your full credit card information. All credit card information will be destroyed once your order is processed for your security.
How long does it take to get my order?
Anywhere in the Greater Toronto Area is next day delivery as well as most places out westwards to Hamilton, and eastwards to Montreal. Provinces in the Maritimes as well as Manitoba, Saskatchewan and British Columbia are only a few days. We expedite all parcels through the post so it will arrive as soon as possible.
How much does shipping cost?
Most shipments are between $5 and $10 which varies based on your location and total weight of the packages. A bag of milk paint or a quart for example to Ontario is usually about $6. Outside of Ontario add $2. Gallons are usually $10, Add $2 per Gallon after the first two. We will be happy to give you a specific amount when you place your order.
What type of payment do you accept?
We accept Visa, Mastercard, Debit and Cash
Retail Store
Do you have a store?
There are some stores that sell our products, however none of them have the selection or sizes that we carry. We welcome you to our store located conveniently off of the Gardiner Expressway near Bathurst and Front street. We are at 95 Niagara St. Our hours are very flexible, so if our posted times do not meet your schedule, please allow us to book an appointment with you for a time that is more convenient.
Are you open on Weekends?
We would be more than happy to book a personal appointment with you to ensure that one of our paint experts is here on the weekend. Please call or send us an email to book this.
Products
Milk Paint
What is Milk Paint and how do I use it?
This is an all natural paint product with its basic ingredients including milk, limestone, clay and natural pigments like coal, berries, roots, seeds and minerals. Simply add water and mix. Please see our instructions on how to mix it.
What do I use to mix it?
You will need a household blender. Not to worry you can wash out your blender and use it again for your shakes! This is a non-toxic all natural product. The blender is necessary as there are small particles of limestone, clay etc and if not finely mixed, you may have streaking in your project. Be sure to mix for a good 3 minutes and longer if necessary.
Do I need to prime before I put on milk paint?
No, absolutely not. Milk Paint needs to be able to bind with the wood fibers therefore no primary coat is needed. – Tip- try Homestead Houses’ stains which do not contain a sealer, then distress through for an authentic antique finish once the milk paint application is finished.
Do I need to seal the Milk Paint?
Yes, this needs to be done once the milk paint application is complete and you are satisfied with the result. Sealing it will brighten up the colour, make it look rich, and take away that chalky look. There are many different types of sealers. We recommend our environmentally friendly line of Beeswax finish, or our Hemp Oil wood Finish both which are food safe meaning that they are great to use in the kitchen, on wooden cutting boards utensils and more. These condition the wood and place a water sealant over top. There is also the Traditional Varnish that can be used as well
Can I use it outside?
Yes! We have discovered that this product lasts for years outside, it will never chip or peel. This is great for decks and more as milk paint is breathable and will never peel or chip. You will need to use the Hemp Oil sealer outside to ensure that it lasts. Simply reapply the paint after7-10 years as the colour may slowly fade.
I desire a cracked look, how can I achieve this?
Simply mix the powder a little thicker, take a hair dryer and rapidly dry the milk paint, this will then result in small cracks making the project look aged. If you are using the 100% Acrylic Latex, our Crackle medium can be used to create the same effect, and would need to be sealed with the Traditional Varnish.
100% Acylic Latex
What should I use to paint the outside of my house?
We recommend our 100% acrylic latex on well prepped exterior surfaces. This product will last for at least 15 years if properly applied. Our latex resists staining, soiling, marking and is very durable. The colour will also resist fading due to its incredible quality.
How many coats do I need?
Our 100% acrylic Latex usually requires one-coat with a very light touch up coat in areas where the paint was not evenly applied. This is the highest quality paint on the market with only %2 VOC count.
Is this washable?
Yes, this paint is of the highest quality. It is washable, easy to apply, high hiding and virtually odorless. You can even use this in your bathrooms or kitchens because of its durability.
What is the Sheen of the 100% Acrylic Latex?
The 100% Acrylic Latex provides a soft Satin-Flat sheen, flatter sheens are available upon request.
VOC FREE Paint Line
Do you have a VOC FREE paint line for my walls?
Yes we do. We have just come out with our Interior Edition VOC FREE product line. This product is washable, easy to apply, high hiding and is also virtually odorless
What is the Sheen of the 100% Acrylic Latex Interior Edition VOC FREE Paint?
The 100% Acrylic Latex Interior Edition provides a Flat sheen giving that desired designers look.
Traditional Oil
How long does it take for Latex and Oil paint to fully dry, or cure?
Latex paints can take up to 30 days, therefore it is recommended that you do not wash your walls before that time. Oil however cures much faster and is usually cured within 10 days.
Hemp Oil
How is this Oil different from others such as Tongue Oil, or Danish Oil?
Is this safe for food surfaces?
Absolutely! There are no chemicals in this product whatsoever, feel free to use it on cooking surfaces, cutting boards etc. This product is also 100% VOC FREE
Beeswax
How do I apply this?
You can use a scrap piece of cloth, apply it and wipe away the excess after a few hours. Continue to wipe away excess over the next few days. This will give a very soft finish with no gloss.
Is this safe for food surfaces?
Absolutely! This is 100% pure beeswax, feel free to use it on cooking surfaces, cutting boards etc. This product is also 100% VOC FREE.
Varnish
Can I use this outside?
Unfortunately no, however try our Hemp Oil wood Finish to revive old cedar decks, and the look of a painted finish.
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